How long does deposit take?
Deposits are usually credited within 5-10 minutes. If not received after 30 minutes, please submit a Deposit Not Received request.
How long does withdrawal take?
Withdrawals are processed within 24-48 hours on working days. Make sure your bank details are correct before withdrawing.
How to change my login password?
Go to Self Service → Change ID Login Password. Fill the form with your login ID and new password and submit.
How to become an agent?
You can apply through Agent Consulting. Fill in your details and our team will contact you with the agent program details.
My game balance is not updated, what to do?
Please wait 5-10 minutes and refresh the page. If still not updated, submit a Game Problems request with the game name and time.
How to add or change UPI?
Go to Self Service → Delete UPI and Rebind. Submit the form with your old and new UPI details for processing.
What is Wingo Win Streak Bonus?
Win streak bonus is awarded for consecutive wins in Wingo games. It is automatically credited. If not received, submit a claim via Wingo Win Streak Bonus page.